SUPPORT
We're here to help.
Scanning, exports, subscriptions, sync, and account questions.
Contact
Email: hello@theowlscan.com
Typical response time: 2 business days.
Common Help Topics
- Scanning documents, IDs, receipts, books, and handwritten notes.
- Exporting scans as PDF, images, CSV, or contact cards where supported.
- Building an expense report: selecting receipts, ordering them by date, and sharing the combined PDF. Exporting is free; OwlScan Pro removes the watermark from the PDF.
- Using OCR, full-text search, AI summaries, tags, folders, and smart collections.
- Managing OwlScan Pro, restoring purchases, or checking subscription status.
- Using Pro iCloud sync across iPhone, iPad, and Mac signed in to the same Apple Account, and using App Lock.
Before You Write
Please include your device model, iOS, iPadOS, or macOS version, OwlScan app version, and a short description of what happened. For sync issues, tell us which devices are affected and whether they use the same Apple Account. Do not email sensitive scanned documents unless support specifically requests them.